Shipping policy
At Orak, we want your order to reach you fast, safe, and hassle-free. Here's everything you need to know about how we ship.
Free Shipping on Orders Above Rs. 3,500
Shop for Rs. 3,500 or more and shipping is on us — anywhere in Pakistan. Orders below this amount will have a standard delivery charge applied at checkout.
How We Process Your Order
● Once confirmed, your order is packed and dispatched within 1–2 business days.
● Orders placed on a weekend or public holiday go into processing on the next working day.
How Long Delivery Takes
● Major Cities: 2–4 business days
● Smaller Towns & Remote Areas: 3–7 business days
These are estimated timelines — things like bad weather, holidays, or courier disruptions can occasionally push delivery back a bit.
Tracking Your Package
As soon as your order ships out, we'll send your tracking number by SMS, email, or WhatsApp so you can follow its journey to your doorstep.
If Delivery Doesn't Go Through
Our courier will attempt delivery at the address you've given us. If they can't reach you or the address turns out to be wrong, a re-delivery may come with an extra charge.
Double-Check Your Details
Before you hit "place order," make sure your address and contact number are correct and complete. Orak isn't liable for delays or missed deliveries caused by inaccurate information on file.
When Things Take Longer Than Expected
We aim to get every order to you on schedule, but factors beyond our control — severe weather, holidays, courier hiccups — can sometimes cause delays. Thanks for bearing with us when that happens.
Need Help?
Reach out anytime with questions about shipping or your order:
Email: orakwear@gmail.com
Phone/WhatsApp: 0339-1236725